Get in Touch
At Throne Topper, we're all about bringing joy, quality, and a little humor to your home—one toilet at a time! If there's anything we can do to help, improve, or even just chat about bathroom flair, we’re all ears. We're a small, family-run business that treasures weekends and holidays with our family, but we promise to get back to you as soon as we can!
Note – Normal response time is 1 – 2 business days. Thank you for your patience. We answer all emails as quickly as possible.
You've Got Questions, We've Got Answers (FAQ)
If your toilet has a water tank, you’re likely good to go. The Throne Topper is designed to fit most standard toilets and is compatible with a wide range of bathroom setups, making it accessible to many households. As long as your toilet uses a traditional water tank, it should work seamlessly. Please note that flush-o-matic, power-assist or tankless toilets are not compatible, as access to the inside of the water tank is required for installation.
Most Throne Toppers sit upon a base measuring ~5.5in wide x 3in deep x 1.5in high (~14cm x 8cm x 4cm), and vary in size/height depending on the design you choose. Please see “Additional Information” under each product for exact size.
We sincerely hope you love your brand new Throne Topper as much as we do. If for some reason you are unhappy or have a problem, please let us know. As a small, family-owned business, your satisfaction is extremely important to us.
1. Refunds
- We want you to be completely satisfied with your Throne Topper. If you are not happy with your purchase, you may request a refund within 14 days of receiving your item by contacting us.
- Items must be returned in their original condition and packaging to be eligible for a refund.
- Buyers are responsible for return shipping costs. Once we receive the returned item and verify its condition, we will process your refund minus any original shipping costs.
2. Damaged or Defective Items
- If your Throne Topper arrives damaged or defective, please contact us within 7 days of delivery with photos of the issue. We will do what we need to do to make it right.
If you have any questions or concerns, feel free to reach out to us via email or through our shop’s contact form. We’re a small, family-run business, and we’re here to make sure you have a great experience with Throne Toppers!